Yesterday I went to our vet for what is the absolute final time. We decided to go with them, sight unseen, when we got Winnie on the recommendation of a friend. She really sold their puppy care package, which is a $300 package, but all shots, and well or sick visits would be free. It was good for one year. Heartworm, spaying, that was all extra. It wound up saving us hardly anything but by the time I realized that I was standing in an exam room with a pen in my hands to sign up for the darned thing. So we got roped into sticking with this horrible vet for an entire year. Here's why I hate them:
1. The first and foremost reason is they don't remember Winnie! Come on! A cat in a carrier is forgettable. (No offense to cat lovers out there-but if your cat is covered up in a cage, it is slightly more reasonable that the receptionist wouldn't remember it.) A bird is forgettable. But a 75 lb dog that jumps up on you for 5 straight minutes that's been coming there practically once a month for a whole year is not forgettable!! Plus, to make it even worse, the exact same 2 receptionists have been there every single time we've gone. There has never, not even once, been a different receptionist. No reason why every time I go in they look at me with a blank face, "Who is this?" Come on!
2. 90% of the time that I go there I am struggling with said 75 lb, hyper dog and a stroller with my toddler. Not once have the (insert expletive) receptionists offered to get off their (insert expletive) butts and come hold the door or the dog for me. Yesterday I kid you not, it took me 2 full minutes to get in the door trying to hold back Winnie with one hand and maneuver Anne with the other.
3. The doctor speaks with a heavy accent and I can't understand her.
4. I called, telling them I only had to get Winnie's heartworm medicine and yet they had me make an appointment, which translates to waking Anne up early for her nap, dragging her and Winnie in, dealing with Winnie being a psycho in the waiting room only for them to say "Why is she here again?" (After asking who she was of course!) and I tell them the heartworm and they tell me I could have just walked in off the street, at my leisure to get it, and there was no need for an appointment or to drag the dog with me! Grr!!
Ok, more than enough ranting. Anyway, my vet is Banefield Pet Hospital, attached to the Petsmart off of Rte 30 in Joliet. You have my recommendation-DON'T GO THERE!
Tuesday, April 22, 2008
Subscribe to:
Post Comments (Atom)

1 comment:
How frustrating!
You should see our cat carrier...it's not forgettable. :) The last receptionist at the vet that we went to put "orange and white" under "breed of cat". Sigh. When I told her that my cat was a Devon Rex, she said "a what?" Not very reassuring. I should've walked out then...
Post a Comment